Frequently Asked Questions

  • Where do I board my cruise?

    Hauraki Blue Cruises is located in the Hobson West Marina in Auckland's Viaduct Harbour.
  • When do I board my cruise?

    Please report to Gate 2 for boarding 15 minutes before the departure of your cruise.
  • Where can I park?

    A limited amount of overnight parking is available at Princes Wharf Car Park at a discounted rate of $23. Present your car park ticket when you check out and our crew will provide you with an exit ticket. Spaces are limited and cannot be guaranteed; they are available on a first-come, first-served basis. Other nearby parking options include the Downtown Car Park, Viaduct Car Park and Britomart Car Park, however please note that we are unable to provide exit tickets or rebates for these options.
  • Are there any passenger ability restrictions?

    We welcome all passengers; however, please note that the ship contains staircases between each of the four decks and there is no lift or elevator on board. If you have limited mobility, please contact us to discuss your options. Due to health and safety regulations, our crew are not permitted to carry or lift passengers up or down staircases.
  • What do I need to bring with me?

    We recommend that overnight cruise guests bring a small overnight bag containing swimwear, sunscreen, sun hat, a change of clothing, some warm layers and a camera. Please also prepare for island visits by checking these biosecurity requirements. We'll supply your swimming towels.
  • What facilities will my room have?

    Your state room on board our cruise ship will have the following facilities: king size bed or two single beds with bed linen and pillows, full size ensuite bathroom with towels, face cloths and toiletries. There is an independent heat pump/air conditioning unit in all rooms.
  • What meals are included during my overnight cruise?

    Light afternoon snack
    Dinner - a three-course meal including entrée, main and dessert. Produce and wine sourced locally
    Breakfast - a full cooked country and continental breakfast
    Complimentary tea and filter coffee is available throughout your cruise. Please note bar charges and barista coffee are not included.
  • How many other passengers will be on board my overnight cruise?

    Your Hauraki Blue Cruise has 30 ocean view cabins, catering up to a maximum of 63 passengers overnight.
  • Do you sell gift vouchers?

    Yes, Hauraki Blue Cruises gift vouchers are available for overnight cruises and make an excellent gift. Contact us to arrange a cruise voucher.
  • Can I bring my own beverages on board?

    Sorry, BYO is not available. Please see our beverage list to see what wines, beers and other beverages are available on board.
  • Do you have a children's menu?

    Yes we do - contact us for more information.
  • What payment facilities do you have on board?

    We accept cash, most major credit cards and EFTPOS on board.
  • Do you allow drone photography?

    Drones are not permitted to be flown from the vessel. Please view our terms and conditions for full details on our drone photography policy.
  • What is the Hauraki Gulf?

    The Hauraki Gulf is the large area of water surrounded by Auckland's east coast and the Coromandel Peninsula. You can find out more about the Hauraki Gulf or read about all the different Hauraki Gulf islands.
  • Can you recommend any other things to do in Auckland?

    Yes! Check out our top 10 Auckland activities list for ideas on what to do during your stay.
  • Still have questions?

    Feel free to contact us and we'll get in touch. You can also read our full terms and conditions here.